Advanced Problem Solving and Decision Making course

Radisson Blu Bali Uluwatu, Bali Uluwatu, Jalan Pemutih, Pecatu, Bali, Indonesia

Description

Contents

Day One

The Psychology of Problem Solving and Decision Making

  • Introduction: Why study problem solving and decision making
  • A synopsis of psychological thought
  • Values, Problem Solving and Bias in Decision Making
  • Psychological type and Lateral Thinking for Problem Solving
  • Psychometric assessment on your problem solving preferences
  • Using a team approach to encourage structured and lateral thinking

Day Two

Problem solving, the cognitive process and whole brain thinking

  • Problem solving: the highest order cognitive process
  • Split brain theory to make informed and balanced decisions
  • Developing openness to new ideas in making decisions
  • The model of creative problem solving
  • Lessons in facing the unexpected events
  • Decision Making and the Management of Change

Day Three

Creating Continuous Improvement in the Workplace

  • Encouraging creative problem solving for continuous improvement
  • Appreciative Enquiry and a focus on positive dialogues
  • Solution focus methodology: a radical transformational approach to solving problems
  • Diagnostic tools for organisational improvement
  • Using techniques to innovate and improve process and product
  • The Disney Creative Thinking Strategy

Day Four

Building Creative Capability in Self and Removing Mental Blocks

  • How creative am I’? Challenging self-imposed assumptions
  • Thinking outside the box and ‘Imagineering’: current examples from technology
  • Curiosita’: using the multiple intelligences of Leonardo da Vinci
  • A model for organisational innovation
  • Organisational culture and its influence on the creative organisation
  • Creative leadership in times of crisis: the role of emotional intelligence in decision making

Day Five

The Creative Leader in the Innovative Organisation

  • Leadership style and decision making activities
  • Enhancing Serendipity
  • Ensuring alignment with corporate mission
  • Assessing creativity in your organisation
  • Creating “innovation champions” as a strategy for fostering change
  • Developing a personal action plan for the workplace and assessment guidance

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Course Schedule

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