Communication, Coordination and Leadership course

Radisson Blu Bali Uluwatu, Bali Uluwatu, Jalan Pemutih, Pecatu, Bali, Indonesia

Description

Contents

Day One

Who do you think you are?

  • Self-awareness: understanding your strengths and challenges
  • Psychometrics: the art of personal profiling
  • Leadership style: how do you work with your team?
  • Assessing your abilities as a coordinator
  • Discovering your preferred team role
  • Your own communication style

Day Two

Enriching your Communication Skills

  • Subjective  vs. objective experience in communication
  • Influence and the importance of advanced language patterns in communication
  • Effective questioning and listening skills
  • Motivation and behavioural drivers
  • The emotional loop

Day Three

The Skills of the Coordinator

  • Time bandits: understanding the value of your time
  • Prioritisation or procrastination
  • Working together to achieve your goals: the secrets of great team working
  • Essentials of project management
  • Chairmanship: how to run effective and productive meetings
  • Coordination activities in the age of IT

Day Four

The Modern Leader

  • Exploring emotional intelligence: the 10 intelligences
  • IQ versus EQ in staff recruitment and retention
  • Emotional intelligence and leadership
  • Theory X and Theory Y – push and pull leadership
  • Leadership: The importance of personal and corporate values within the workplace
  • Organisational culture and the impact in the workforce

Day Five

Communicating, Coordinating and Leading

  • What do people say about your team – and what do you want them to say?
  • Key challenges for your team and how to meet them
  • Case study: communicating, coordinating and leading in practice
  • Personal action planning

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