Communication Essentials
Radisson Blu Bali Uluwatu, Bali Uluwatu, Jalan Pemutih, Pecatu, Bali, Indonesia
Description
contents
Day One
Self-Management and Emotional Intelligence
- Understanding the power of the subconscious in communication behaviours
- Understanding how we create habits and how to change to them
- What is emotional intelligence and how do we lose it?
- Understanding and overcoming the Ego
- Managing our emotions and feelings
- Calming down and reducing stressful reactions in communication
Day Two
Communication Basics: Knowing your communication style, listening and communicating assertively
- Different communication styles
- Assessing your communication style and effectiveness
- Improving communication effectiveness
- The role of beliefs in assertive communication
- Practicing assertiveness skills & active listening
- Using effective questioning for clearer communication
Day Three
Building influence: Building rapport, presenting yourself, using voice and body language effectively and utilizing technology
- Understanding the secrets of body language
- Making a good first impression
- Building rapport, building your network & influence others effectively
- How to make a presentation which people will remember
- Using visuals effectively and handling questions
- Mastering social media and avoiding blunders
Day Four
Overcoming Communication Challenges: Dealing with conflict, difficult people and running effective meetings
- Strategies for managing difficult behaviour
- The different personality styles & How to get along with any person
- Running effective meetings
- Consensus decision making in meetings
- Understanding the sources of conflict at work
- Conflict Management Styles
Day Five
Working with Others: Delegation, Team Work, Leadership and Coaching Skills
- Different styles of leadership
- Common leadership mistakes
- How to develop teamwork
- Motivational communication
- The Who, what, and how of effective delegation
- The delegation process & Coaching Skills
REGISTER FOR THE COURSE.
Course Schedule
Map Get Direction
Book your course now
EnquiryYour enquiry submitted successfully
Enquiry Submission failed
Please enter input field(s)
Tags
Claim this course
To manage this course details kindly claim this course.
Other Courses you may be interested in
May you like Courses
-
Selling Ice to an Eskimo
Offline -
The Management Essentials course
Offline
Please enter input field