Effective Negotiation, Persuasion and Critical Thinking

Radisson Blu Bali Uluwatu, Bali Uluwatu, Jalan Pemutih, Pecatu, Bali, Indonesia

Description

Contents

Day One

Developing Alliances

  • Characteristics of a strategic alliance – effects of market dominance
  • Culture and perception – and effects in building alliances
  • Achieving results in the life cycle of the alliance, through building trust
  • Personality – strengths & weaknesses in negotiations
  • Minimising communication blockers to maintain relationships
  • Development review and action planning

Day Two

Influence & persuasion skills in managing the alliance

  • Challenges of meetings – group and individual strategies
  • Positive influence of listening in challenging situations – good and bad news!
  • Applying rules of influential presentations to maximize impact
  • Maintaining compatible body language & using logic, credibility and passion
  • Feedback and action planning

Day Three

Strategy in negotiation skills for partners and allies

  • Steps in win-win negotiation
  • The keys to collaborative bargaining in partnering
  • Leverage: What it is and how to use it?
  • Negotiation tactics and ploys
  • Dealing with difficult negotiators and barriers
  • Ethics in negotiation

Day Four

 Higher level negotiation skills for challenging situations

  • Listening and responding to signals and informal information
  • Recovering from reversals, errors and challenges
  • Developing a climate of trust
  • Higher level conversation techniques
  • Concentrating action on the needs of alliance partners

Day Five

Maintaining alliances: critical thinking for decision making

  • Gaining control and using information – formal and informal
  • Identifying sources and testing assumptions
  • Framing the problem
  • Decision making under pressure
  • Reviewing strategic alliances and building personal action

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