Effective Negotiation, Persuasion and Critical Thinking
Radisson Blu Bali Uluwatu, Bali Uluwatu, Jalan Pemutih, Pecatu, Bali, Indonesia
Description
Contents
Day One
Developing Alliances
- Characteristics of a strategic alliance – effects of market dominance
- Culture and perception – and effects in building alliances
- Achieving results in the life cycle of the alliance, through building trust
- Personality – strengths & weaknesses in negotiations
- Minimising communication blockers to maintain relationships
- Development review and action planning
Day Two
Influence & persuasion skills in managing the alliance
- Challenges of meetings – group and individual strategies
- Positive influence of listening in challenging situations – good and bad news!
- Applying rules of influential presentations to maximize impact
- Maintaining compatible body language & using logic, credibility and passion
- Feedback and action planning
Day Three
Strategy in negotiation skills for partners and allies
- Steps in win-win negotiation
- The keys to collaborative bargaining in partnering
- Leverage: What it is and how to use it?
- Negotiation tactics and ploys
- Dealing with difficult negotiators and barriers
- Ethics in negotiation
Day Four
Higher level negotiation skills for challenging situations
- Listening and responding to signals and informal information
- Recovering from reversals, errors and challenges
- Developing a climate of trust
- Higher level conversation techniques
- Concentrating action on the needs of alliance partners
Day Five
Maintaining alliances: critical thinking for decision making
- Gaining control and using information – formal and informal
- Identifying sources and testing assumptions
- Framing the problem
- Decision making under pressure
- Reviewing strategic alliances and building personal action
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