High Impact Business Communication course

Radisson Blu Bali Uluwatu, Bali Uluwatu, Jalan Pemutih, Pecatu, Bali, Indonesia

Description

Day One

Improving Business Communication & What Makes an Effective Report

  • Barriers and pitfalls of business communication
  • Differences between written and spoken communication and their implications
  • Characteristics of an effective report
  • Understanding the readers’ needs
  • Report layout and design for clarity and impact
  • Structure – the macrostructure and the microstructure

Day Two

Readability, Writing Style and the Writing Process

  • Sentences, paragraphs and readability
  • Generating ideas – Mind mapping and brain storming
  • Sources of information and research techniques
  • Selecting and structuring the content – logical sequencing
  • Proofreading, grammar and punctuation
  • Tables, diagrams, figures and graphs

Day Three

E-mails, Letters and Other Business Writing/What Makes an Effective Presentation

  • Managing e-mails to be noticed
  • Writing effective business letters
  • Writing professional agendas and minutes
  • Writing instructions and guidelines
  • Characteristics of effective presentations
  • Preparing a persuasive business presentation

Day Four

Presentation Skills

  • The pillars of effective presentations
  • Setting and meeting objectives
  • Meeting the audience’s needs
  • Structuring the presentation and making a case
  • Positive body language
  • Using visuals effectively

Day Five

Making a Case & Influencing Skills

  • Choosing words for maximum impact
  • Handling questions from your audience
  • Team presentations to convince critics
  • Supporting presentations with written documentation
  • Making a persuasive business case
  • Influencing Skills and getting support

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Course Schedule

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