High Impact Business Communication course
Radisson Blu Bali Uluwatu, Bali Uluwatu, Jalan Pemutih, Pecatu, Bali, Indonesia
Description
Day One
Improving Business Communication & What Makes an Effective Report
- Barriers and pitfalls of business communication
- Differences between written and spoken communication and their implications
- Characteristics of an effective report
- Understanding the readers’ needs
- Report layout and design for clarity and impact
- Structure – the macrostructure and the microstructure
Day Two
Readability, Writing Style and the Writing Process
- Sentences, paragraphs and readability
- Generating ideas – Mind mapping and brain storming
- Sources of information and research techniques
- Selecting and structuring the content – logical sequencing
- Proofreading, grammar and punctuation
- Tables, diagrams, figures and graphs
Day Three
E-mails, Letters and Other Business Writing/What Makes an Effective Presentation
- Managing e-mails to be noticed
- Writing effective business letters
- Writing professional agendas and minutes
- Writing instructions and guidelines
- Characteristics of effective presentations
- Preparing a persuasive business presentation
Day Four
Presentation Skills
- The pillars of effective presentations
- Setting and meeting objectives
- Meeting the audience’s needs
- Structuring the presentation and making a case
- Positive body language
- Using visuals effectively
Day Five
Making a Case & Influencing Skills
- Choosing words for maximum impact
- Handling questions from your audience
- Team presentations to convince critics
- Supporting presentations with written documentation
- Making a persuasive business case
- Influencing Skills and getting support
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