Organisational Resilience course

Radisson Blu Bali Uluwatu, Bali Uluwatu, Jalan Pemutih, Pecatu, Bali, Indonesia



Day One

Resilience is a Concept rather than a Discipline – But in the 21st Century Organisations must Strive to Achieve it as a Strategic Goal

  • The 13 Indicators and Principles of Resilience
  • Business and Community resilience case studies & lessons learned
  • Organisational and Environmental Risk, Threats & Impact Perspectives
  • Understanding the impact of change or disaster on the Organisation
  • Strategic Crisis and Emergency Management in a Resilience framework
  • Strategic Risk and Risk Behaviour & People Skills in Risk Perception

Day Two

Resilience also includes Business Continuity & Disaster Recovery Management – “Survive but also Thrive in the Face of Adversity”

  • Identify and manage current and future threats to your business
  • Take a proactive approach (ISO 22301) to minimizing the impact of incidents
  • Keep critical functions up and running during times of change and crises
  • Minimize downtime during incidents and improve recovery time
  • Demonstrate resilience to all stakeholders
  • Crisis Consequence and Recovery Management

Day Three

Communication & Culture -The Demands of “Black Swan” Thinking

  • Building ‘black swan’ resilience
  • Strategic Anticipation and Foresight Analysis
  • Managing the unpredictable using Scenario Planning
  • Building more flexible teams and adaptive organisations
  • Community (Societal) and interrelationship & Organisational Resilience
  • Risk communication in high hazard environments

Day Four

Five Main Principles of Organisational Resilience

  • Leadership – Setting the priorities, commitment and allocating resources
  • Culture – A resilient culture is built on principles of empowerment, purpose and trust
  • People – Enhancing business resilience through people selection (HR)
  • Systems – Globalization and systems enable resilience
  • Settings – Resilient Virtual Organisation, workplace resilience equals workplace agility
  • Understanding the demands and styles of leadership to enable the above principles

Day Five

In Today’s Multi-risk World, Organisations must be fully aware of Safety, Security & High Reliability Features & Characteristics

  • Best practice techniques for promoting a Safety Culture
  • Assessing improvements & linking safety culture with an HSE Safe Management System (SMS)
  • The fundamentals of Security Management & Asset Protection
  • Features and characteristics of high reliability organisations
  • How to develop & implement plans, procedures & tools to test & prove your whole Resilience System
  • Course Evaluation

Day Five

Current issues in international business

  • International assignments and global career development
  • Culture shock and global working
  • International Human Resource issues
  • Culture and decision-making
  • Personal action planning


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