Organisational Resilience course
Description
Contents
Day One
Resilience is a Concept rather than a Discipline – But in the 21st Century Organisations must Strive to Achieve it as a Strategic Goal
- The 13 Indicators and Principles of Resilience
- Business and Community resilience case studies & lessons learned
- Organisational and Environmental Risk, Threats & Impact Perspectives
- Understanding the impact of change or disaster on the Organisation
- Strategic Crisis and Emergency Management in a Resilience framework
- Strategic Risk and Risk Behaviour & People Skills in Risk Perception
Day Two
Resilience also includes Business Continuity & Disaster Recovery Management – “Survive but also Thrive in the Face of Adversity”
- Identify and manage current and future threats to your business
- Take a proactive approach (ISO 22301) to minimizing the impact of incidents
- Keep critical functions up and running during times of change and crises
- Minimize downtime during incidents and improve recovery time
- Demonstrate resilience to all stakeholders
- Crisis Consequence and Recovery Management
Day Three
Communication & Culture -The Demands of “Black Swan” Thinking
- Building ‘black swan’ resilience
- Strategic Anticipation and Foresight Analysis
- Managing the unpredictable using Scenario Planning
- Building more flexible teams and adaptive organisations
- Community (Societal) and interrelationship & Organisational Resilience
- Risk communication in high hazard environments
Day Four
Five Main Principles of Organisational Resilience
- Leadership – Setting the priorities, commitment and allocating resources
- Culture – A resilient culture is built on principles of empowerment, purpose and trust
- People – Enhancing business resilience through people selection (HR)
- Systems – Globalization and systems enable resilience
- Settings – Resilient Virtual Organisation, workplace resilience equals workplace agility
- Understanding the demands and styles of leadership to enable the above principles
Day Five
In Today’s Multi-risk World, Organisations must be fully aware of Safety, Security & High Reliability Features & Characteristics
- Best practice techniques for promoting a Safety Culture
- Assessing improvements & linking safety culture with an HSE Safe Management System (SMS)
- The fundamentals of Security Management & Asset Protection
- Features and characteristics of high reliability organisations
- How to develop & implement plans, procedures & tools to test & prove your whole Resilience System
- Course Evaluation
Day Five
Current issues in international business
- International assignments and global career development
- Culture shock and global working
- International Human Resource issues
- Culture and decision-making
- Personal action planning
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