The Tourism Management Institute of Singapore

The Tourism Management Institute of Singapore (TMIS) is the Official Training Arm of the National Association of Travel Agents Singapore (NATAS). It was established in 1987 to upgrade the professionalism, service and productivity of the travel and tourism industry. Over the years, TMIS has evolved to become a notable training provider that provides industry related training and skills upgrading for those who aspire to join the travel and tourism industry.

TMIS offers a wide spectrum of Tourism Management courses, most which are fully accredited.

Courses:

• Tourist Guide / PDC
• WSQ Tourist Guide Programme (English)
• WSQ Tourist Guide Programme (Mandarin)
• Provide Guide in Eco-tourism and Nature Tourism (For Licensed Tourist Guides)
• Short Courses
• WSQ NATAS Professional Tour Leading (SFw)
• WSQ Create Customer Experience (SFw)
• WSQ Develop Service Operations (SFw)
• WSQ Drive Service Quality & Customer Satisfaction (SFw)
• WSQ Implement Operations for Service Excellence (SFw)
• WSQ Provide Visitor Information (SFw)
• WSQ Apply Technology Application (SFw)
• WSQ Deliver Service Excellence (SFw)
• WSQ Develop and Implement Business Strategies (SFw)
• WSQ Direct Market Research (SFw)
• WSQ Develop Risk Management Plan (SFw)
• WSQ Handle Events Planning and Management (SFw)
• WSQ Handle Tourism and Experience Development (SFw)
• WSQ Lead with Vision (SFw)
• WSQ Manage Budget (SFw)
• WSQ Manage Training (SFw)
• WSQ Manage Visitor Services (SFw)
• WSQ Advise Corporate Travel Options (SFw)
• WSQ Conduct Professional Correspondence (SFw)
• WSQ Develop Relationship with New Corporate Clients (SFw)
• WSQ Handle Arrival and Departure of Visitors (SFw)